Billing & Revenue Cycle Specialist
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 3d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 3d ago
The date the source published, not the day we noticed it (2026-10-30). Last seen at its source 2h ago.
We have tracked this listing since 30 Oct 2026 (3 days). The employer's own board has carried it every time we have read it, most recently 2 hours ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Philippines
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay A$1,812–2,500/mo
Middle 50% of 30 listings that do state pay — Finance · all levels · Philippines · AUD/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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Workable employer's own board first seen 3d ago · last seen 2h ago
The listing
About the Role
A US-based behavioral health practice is seeking an experienced and highly organized Internal Billing and Revenue Cycle Specialist to oversee all aspects of its internal billing operations. This role is responsible for patient billing, accounts receivable, payment posting, collections, denial management, and serving as the primary point of contact for all patient financial inquiries and external billing partner coordination.
The ideal candidate has a comprehensive understanding of the full revenue cycle and is equally comfortable working through billing operations behind the scenes and communicating directly with patients about their financial accounts. This role requires professionalism, precision, and genuine compassion in every patient interaction.
Department: Revenue Cycle Management (RCM)
Reports to: Practice Manager
Employment type: Full-Time
Key Responsibilities
Revenue Cycle Management
• Manage internal billing and collection activities for the practice
• Oversee the full billing lifecycle, including claim creation, claim submission, claim and patient balance investigation, balance corrections and adjustments, payment posting, and accounts receivable workflows
• Review claims for accuracy and identify billing issues prior to submission
• Investigate and resolve claim rejections, denials, and underpayments; submit corrected claims and appeals as necessary
• Review and work accounts receivable aging reports to ensure timely reimbursement
• Serve as the primary liaison between the practice and external billing vendors
Patient Billing and Collections
• Manage patient balances and collection activities in accordance with practice policies
• Contact patients regarding outstanding balances and establish payment arrangements when appropriate
• Process patient payments and maintain accurate account balances
• Reconcile payment discrepancies and research billing concerns
• Maintain accurate financial documentation and patient account records
Patient Financial Services and Customer Support
• Serve as the primary contact for the practice's billing phone line
• Answer patient questions regarding deductibles, copayments, coinsurance, eligibility and benefits, financial responsibility, outstanding balances, payment plans, billing statements, and individual charges
• Provide patients with copies of billing statements, itemized receipts, and payment histories upon request
• Explain billing information clearly, professionally, and compassionately to patients and their families
• Resolve patient billing concerns promptly and escalate complex issues to the appropriate team member when necessary
Reporting and Performance Monitoring
• Monitor and report on key revenue cycle metrics to management, including days in accounts receivable, AR aging reports, clean claim rate, claim creation and submission lag, payment posting timeliness, and patient collection performance
Compliance and Collaboration
• Maintain compliance with HIPAA, payer guidelines, and all applicable federal and state regulations
• Ensure billing documentation supports medical necessity and payer requirements
• Collaborate with administrative staff and practice leadership to resolve billing-related concerns and improve operational processes
Qualifications
Required
• Minimum 2 to 3 years of medical billing and revenue cycle experience
• Experience with eClinicalWorks (eCW)
• Comprehensive knowledge of the full medical billing lifecycle, including claims management, payment posting, denials, collections, and accounts receivable
• Experience working with commercial insurance plans, Medicare part B (required)
• Strong understanding of CPT coding, ICD-10 coding
• Exceptional customer service and communication skills, with the ability to discuss financial matters professionally and compassionately
• Strong analytical, organizational, and problem-solving skills
• Ability to work independently, manage multiple priorities, and maintain a high degree of accuracy
• Behavioral health or mental health billing experience
Requirements
This is a full time role
100% Remote
Up to $7/hr