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Mercy Health System via Workday

Patient Service Agent - Remote (Full Time)

Location not stated Level not stated
still open verified 1h ago posted 21h ago seen 2h ago
Apply at mercy.wd1.myworkdayjobs.com

This is the employer's own posting, not a copy on a job board.

What we know

Is it still open?

Confirmed still open

Last checked 1h ago — checked against the employer's own applicant tracking system, which is the company answering directly.

We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.

Check this listing's status as JSON

How old is it?

Posted 21h ago

The date the source published, not the day we noticed it (2026-11-03). Last seen at its source 2h ago.

Is it remote?

Remote

That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.

Who may apply?

Not stated

The description states no restriction of its own. This is the source's own tag.

Skills named in the ad

Customer ServiceData Entry

Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.

Carried by 1 source

The listing

Find your calling at Mercy!

Responsible for scheduling patient appointments and taking patient messages. Giving general information regarding their visit instructions and expectations. Maintain calm, pleasant professional, attitude. Delivers excellent customer service using exceptional telephone etiquette.

Position Details:

Minimum Qualifications:


  • Education: High School Diploma or Equivalent.
    Experience: Customer Service experience.

    Other Skills and Knowledge:

  • Basic computer skills, Data Entry.
  • Professional, courteous, and compassionate.
    Ability to multi-task.
  • Ability to type 60 wpm.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Apply at mercy.wd1.myworkdayjobs.com