Supervisor, Clinical Laboratory

POSITION SUMMARY:

The Supervisor of the clinical laboratory is a member of the Operations Department whose role is to oversee employees' performance and serve as a liaison between employees and senior management to meet company goals and quality objectives. The supervisor is responsible for daily supervision of lab staff performing duties such as laboratory testing and data review. Duties include but are not limited to coaching, motivating, staffing, evaluating, and training staff. The supervisor works closely with the manager to ensure company and team goals are met while adhering to good manufacturing practices and CLIA/CAP guidelines.

PRIMARY RESPONSIBILITIES:

• Provides direct supervision to professional individual contributors and/or skilled, support individual contributors

• Ensures production work is consistently completed according to department goals.

• Administers company policies that directly affect subordinate employees.

• Monitors team members to ensure adherence to SOPs and safety procedures

• Oversees training and development of all staff members

• Document nonconformances and all corrective actions taken when test systems deviate from the established

performance specifications as needed. Escalates protocol deviation to lead/supervisor.

• Handles employee issues in collaboration with the department manager and Human Resources.

• Ensures alignment with team for reasoning behind instructions/processes and changes

• Plans and leads shift meetings. Meets regularly with individual team members to discuss goals and progress

• Go-to person when manager is not present.

• May assist lab team in day-to-day tasks

• Keeps team morale up and maintains professionalism of team members, including by acting as role model.

• Identifies trends and issues and effectively executes solutions

• Actively interacts with interdepartmental teams such as OPS, Accessioning, Engineering, Stats, R&D, and Support.

• Performs other duties as assigned.

QUALIFICATIONS:

• A bachelor's degree in medical technology, laboratory science, chemical, physical, or biological sciences with 4.5+

years of industry-related experience with at least two years working in a clinical laboratory or Master's Degree in

medical technology, laboratory science, chemical, physical, or biological sciences with 2+ years of industry-related

experience with at least two years working in a clinical laboratory

• Current ASCP certification in molecular biology (CLS, MLS, MB, MT) preferred. 

KNOWLEDGE, SKILLS, AND ABILITIES:

• Proven leadership experience

• Able to take on own projects with little supervision.

• Excellent interpersonal, communication, and computer skills

• Excellent oral and written communication skills.

• Word processing and data management skills.

PHYSICAL DEMANDS & WORK ENVIRONMENT:

• Duties typically performed in BSL-2 lab and office setting

• Standing or sitting for long periods of time may be necessary

• Duties may require working weekends and overtime