Customer Success Specialist – Translation & Localization
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 2d ago
The date the source published, not the day we noticed it (2026-11-04). Last seen at its source 1h ago.
We have tracked this listing since 4 Nov 2026 (1 days). The employer's own board has carried it every time we have read it, most recently 1 hour ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Not stated
The description states no restriction of its own. This is the source's own tag.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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BambooHR employer's own board first seen 1d ago · last seen 1h ago
The listing
About the Role
Day Translations is seeking a proactive, sales-driven Customer Success Specialist to strengthen client relationships, ensure excellent service, and grow repeat business. Our goal is to know our clients, anticipate their needs, and turn excellent service into lasting partnerships.
Responsibilities
- Research every client before reaching out, understanding their business, industry, projects, and language service needs
- Call clients regularly to check project progress, gather feedback, and resolve concerns
- Identify new opportunities within existing accounts and recommend relevant services
- Re-engage inactive clients
- Coordinate with project managers to keep projects on track and clients informed
- Maintain accurate CRM records and follow-ups
Requirements
- Strong knowledge of translation, localization, and interpreting
- Excellent English and phone communication skills
- Proven experience in sales, customer service, research, and relationship building
- Organized, resourceful, and comfortable taking initiative
Dynamic Role and Flexible Hours
Responsibilities will evolve with client needs and business priorities. You should enjoy a varied, adaptable role and have flexibility in your working hours to accommodate client schedules, different time zones, and team coordination.
Required Loom Video
To apply, include a 2–3 minute Loom recording in English introducing yourself, outlining your relevant experience, and explaining how you would research a client and identify their needs before a follow-up call. Submit a viewable Loom link in the application.