Viseven via Lever

Account Manager (Pharma/MarTech domain)

Tokyo Level not stated

still open verified 22h ago posted 91d ago seen 1h ago

Apply at jobs.lever.co

This is the employer's own posting, not a copy on a job board.

What we know

Is it still open?

Confirmed still open

Last checked 22h ago — checked against the employer's own applicant tracking system, which is the company answering directly.

We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.

Check this listing's status as JSON

How old is it?

Posted 91d ago

The date the source published, not the day we noticed it (2026-08-03). Last seen at its source 1h ago.

We have tracked this listing since 19 Aug 2026 (74 days). The employer's own board has carried it every time we have read it, most recently 1 hour ago.

Is it remote?

Marked remote on the employer's board

Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.

Who may apply?

Tokyo

The description states no restriction of its own. This is the source's own tag.

Pay not stated

Similar roles pay A$1,888–2,550/mo

Middle 50% of 28 listings that do state pay — Sales & Marketing · all levels · APAC · AUD/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.

Skills named in the ad

Account ManagementBudgetingCRMCustomer SuccessLocalizationOnboardingSalesforce

Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.

Carried by 1 source

Lever employer's own board first seen 74d ago · last seen 1h ago

The listing

Make Every Experience Matter

Viseven is an AI-native Intelligent Experiences Enabler for life sciences, helping pharma and biotech organizations move from fragmented content operations to connected, compliant, and measurable omnichannel engagement with HCPs and patients. By combining proprietary technology — eWizard, eVa, Kheiron, and Lexi — with agentic AI and strategic consulting, we support the full content lifecycle: from creation and MLR validation to localization and omnichannel publishing. Our clients include Top 50 life sciences, pharma, biotech, and medtech companies around the globe. 

As an Account Manager, you will be responsible for driving business growth across the assigned APAC territory by owning the full sales cycle - from identifying and acquiring new customers to developing, expanding and scaling existing accounts. While acting as a strategic partner, you will build long-term client relationships, deliver tailored solutions from Viseven's portfolio, and collaborate with cross-functional teams to ensure customer success and sustainable revenue growth.

Responsibilities

Build trusted relationships with customer decision-makers and stakeholders across regions.

Act as a strategic partner, providing expert advice on Viseven's full portfolio and recommending solutions that address customer needs.

Develop and execute mid- and long-term account strategies, including growth, upselling and expansion opportunities.

Manage account profitability, annual and quarterly budget planning, and financial performance.

Oversee initiatives and projects across the portfolio, ensuring activities remain on track and stakeholders stay aligned.

Coordinate communication between customers, regional teams and internal Viseven functions.

Monitor solution and service adoption, proactively address blockers and drive continuous improvement.

Ensure high customer satisfaction through regular engagement, timely issue resolution and effective expectation management.

Lead customer meetings, present Viseven solutions and translate high-level requirements into actionable plans.

Collaborate with Sales and Delivery teams to identify new opportunities and ensure successful onboarding and execution.

Proactively grow the network within the region for existing and new accounts to ensure Viseven visibility within identified organizations.

Hands-on coordination, management and execution of digital projects and solutions for the client, with background support from the technical team.

Sustain existing and develop new opportunities within accounts, including expansion into new divisions and clusters, to increase Viseven revenue.

Devise a scalable onboarding process for strategic accounts, communicating with decision-makers and stakeholders on the customer side.

Conduct sales research and identify new sales opportunities.

Create and implement workflow and process improvements to enhance current operational processes.

Document processes and maintain sales department records.

Own the full sales cycle within the assigned territory: proactively hunt and qualify new business opportunities, and lead them through to closing, alongside developing and growing existing accounts.

Required Skills & Experience

native/fluent in Japanese and English

5+ years of experience in Account Management / Customer Success / Sales in a B2B environment (SaaS, MarTech or enterprise software preferred).

Proven experience managing enterprise client portfolios with account budget planning and P&L management.

Strong client engagement skills with the ability to work at both strategic and operational levels.

Project and account management capabilities, with a focus on driving outcomes and coordinating across multiple teams.

Excellent communication and relationship-building skills, with a proactive, solution-oriented mindset.

Understanding of the pharmaceutical industry and digital transformation trends is a plus.

Experience working with the Japanese market is required.

Comfort with data and KPIs, with the ability to analyze trends and identify areas for improvement.

Experience with CRM systems (Salesforce or equivalent) and forecasting tools.

Soft Skills:

Proactivity, curiosity, and eagerness to learn.

Adaptable and comfortable navigating change.

Strong listener who communicates clearly and with empathy.

Team player who collaborates across functions.

Confident in giving and receiving feedback.

Able to handle complexity, resolve conflicts, and keep things moving forward.

Why Viseven?

Purpose in Every Service

Your work will contribute to solutions that help pharmaceutical companies bring innovations to market faster and improve how healthcare information reaches people globally. We build technology with purpose — because better communication can lead to better health outcomes.

Care and Connection

We believe great work happens when people feel supported, trusted, and connected. At Viseven, collaboration, knowledge sharing, and genuine care are part of everyday work — for our teammates, clients, and communities. From charity and sustainability initiatives to an inclusive and supportive environment, we grow stronger together.

Grow and Go Beyond

We encourage bold ideas, ownership, and continuous growth. Whether it’s leading new initiatives, shaping products, or expanding your expertise, you’ll have the opportunity to make a visible impact and evolve alongside a global organization.

What We Offer

Competitive compensation with performance-based salary reviews

Professional and career growth opportunities in a global environment

Flexible work format with remote opportunities

Paid time off (18 business days) and sick leave according to company policy

Family leave (3 paid business days) for important life moments

Comprehensive medical insurance coverage

English language courses

Professional development through forums, conferences, and learning programs

Team-building activities and corporate events

A collaborative international team where your ideas matter

Grow your expertise while shaping communication for the world’s leading pharma brands. Over 50% of our team has been with Viseven for 5+ years. Join us!