NoGigiddy
via Workable
Chat Support Agent (Remote) - 15 - 18/hr
Posted 785 days ago, which is unusual. The employer's own board was still carrying it when we last read it, 1 hour ago.
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 785d ago
The date the source published, not the day we noticed it (2024-07-22). Last seen at its source 1h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
United States
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $96k–162.7k/yr
Middle 50% of 145 listings that do state pay — People · all levels · United States · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Carried by 1 source
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workable employer's own board first seen 10d ago · last seen 1h ago
The listing
NoGigiddy, a leading company in the on demand staffing and recruiting industry, is seeking a dedicated and passionate Chat Support Agent to join our remote team. In this role, you will play a vital role in ensuring a positive gig worker experience by providing top-notch customer support through our chat system. With our innovative platform connecting gig workers to various staffing local businesses, you will have the opportunity to make a real impact in revolutionizing the gig staffing industry.
At NoGigiddy, we prioritize our gig workers and aim to promote flexibility and convenience. Our dedication to improving the gig worker experience sets us apart, as we constantly explore new ways to create even more earning opportunities for gig workers. By joining our GigSquad, you will be part of a team that values your contribution and offers various paths for growth and development.
Responsibilities
- Respond promptly to gig workers' inquiries and provide accurate and helpful information through our chat support system.
- Address and resolve gig workers' concerns, issues, or complaints with empathy and professionalism.
- Collaborate with other team members to ensure a seamless and efficient chat support experience for gig workers.
- Stay up-to-date with the features and functionalities of the NoGigiddy platform and our partner staffing apps.
- Assist gig workers in navigating the NoGigiddy platform and troubleshoot any technical issues they may encounter.
- Actively promote the benefits and features of NoGigiddy to gig workers to encourage engagement and participation.
- Document and escalate complex or unresolved queries to the appropriate departments for further assistance.
Requirements
- Proven experience as a customer support agent or similar role, preferably in the gig economy or staffing industry.
- Excellent written and verbal communication skills, with the ability to communicate clearly and concisely.
- Strong multitasking and problem-solving skills, with the ability to navigate between multiple chat conversations efficiently.
- Empathetic and customer-oriented mindset, with a genuine desire to help gig workers succeed.
- Proficient computer skills, including the ability to navigate software applications and work with chat support tools.
- Ability to work independently and remotely while maintaining a high level of productivity and focus.
- Flexibility to work during peak hours, including evenings and weekends, to provide support as needed.