Next Job Abroad
via Workable
Dutch Speaking - Content Moderation/Customer Service Agent in Malta
Posted 522 days ago, which is unusual. The employer's own board was still carrying it when we last read it, 1 hour ago.
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 522d ago
The date the source published, not the day we noticed it (2025-04-11). Last seen at its source 1h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Malta, The Netherlands, Belgium, Spain, Germany
The description states no restriction of its own. This is the source's own tag.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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workable employer's own board first seen 11d ago · last seen 1h ago
The listing
Next Job Abroad is looking for a Dutch Speaking Content Moderation/Customer Service Agent to join our team in vibrant Malta! This unique role combines content moderation responsibilities with customer service, offering a dynamic work environment where you can utilize your language skills while ensuring a safe and enjoyable experience for our users.
As a Content Moderation/Customer Service Agent, you will monitor and review content across our platforms, ensuring compliance with community guidelines and providing support to Dutch-speaking customers. If you have a keen eye for detail and a passion for customer service, this position is perfect for you. Join us in Malta and be part of an exciting journey!
Responsibilities
- Review and moderate user-generated content to ensure compliance with community standards.
- Provide excellent customer service via chat, email, and phone to Dutch-speaking clients.
- Address customer inquiries and resolve issues in a professional and timely manner.
- Collaborate with team members to improve processes and enhance user experiences.
- Document interactions in our CRM system accurately.
- Gather user feedback to help improve content moderation practices.
- Stay updated on industry trends and best practices in content moderation and customer service.
Requirements
- Fluency in Dutch and a strong command of English; knowledge of additional languages is a plus.
- Experience in customer service or content moderation is preferred.
- Excellent attention to detail and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to manage multiple tasks and work efficiently in a fast-paced environment.
- Familiarity with CRM systems and moderation tools is an advantage.
- Willingness to relocate to Malta and embrace a new culture.
- A genuine interest in the content moderation industry is a significant advantage.
Benefits
- Career growth opportunities in a renowned international company.
- International & diverse work environment.
- Competitive performance bonuses.
- Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
- Hybrid working setup.
- Yearly salary €22.000 excluding bonuses.
- Health care benefits and numerous other discounts.
- Fully paid training by certified instructors.
- State of the art premises, providing a great working environment with relaxing break areas.
- Special events as well as community & social responsibility initiatives.
- Work for a Great Place to Work-Certified Company.
- Relocation package (reviewed case by case)
- This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!