TDS Global Solutions
via Workable
Sr. Account Executive - Customer Experience (CX) SaaS Sales
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 11h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 70d ago
The date the source published, not the day we noticed it (2026-07-07). Last seen at its source 3h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
United States
The description agrees: it names United States.
What the ad says
…Must reside in the United States…
Pay not stated
Similar roles pay $110k–168k/yr
Middle 50% of 239 listings that do state pay — Sales & Marketing · Senior · United States · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
workable employer's own board first seen 10d ago · last seen 3h ago
The listing
Our client operates a GigCx platform that enables companies to tap into a global, on-demand workforce of remote agents. It provides a complete ecosystem for recruiting, training, scheduling, and managing customer support talent, while ensuring secure connections through its virtual desktop environment. Beyond workforce access, our client streamlines compliance, quality assurance, and global payments, enabling enterprises to flexibly scale support, reduce costs, and maintain consistent customer experiences across markets.
The Sr. Account Executive - Customer Experience (CX) SaaS Sales is responsible for getting new client logos on board that are strategically relevant to the company's mission. An Account Executive researches the field and identifies potentially fruitful partners. They analyze the potential impacts of a partnership, create and maintain business relationships, and manage the accounts of key partners. Our Account Executives have a very clear understanding of the company's products and their place on the market. They know their competitors inside out and have an insight into the business activities and strategies that will sustain and grow the company.
Primary Job Responsibilities:
- Generating new opportunities from previous contacts and developing new contacts
- Working with marketing and demand generation to develop strategies that target key sectors.
- Meeting all individual monthly, quarterly, and yearly sales targets
- Forming and leading a ‘bid team’ comprising operational, technical, HR, and executive-level input where necessary, and clearly briefing the team on required input to achieve bid success
Requirements
- Must have experience selling solutions in the Customer Experience (CX) industry
- Ability to build and develop relationships with key decision-makers within prospective new clients.
- An excellent range of executive communication skills with the ability to adapt style to the demands of the audience is essential.
- Ability to persuade and influence others with proven negotiation and sales skills, and the ability to work at a senior level.
- 5+ years of experience in a senior client services and/or sales role.
- 5+ years of experience selling SaaS solutions to the Customer Experience (Cx) sector.
- Strong leadership skills with experience leading and influencing cross-functional teams throughout the sales process.
- Experience managing an enterprise deal process and managing enterprise accounts.
- Experience selling to customer service operational leaders.
- Must reside in the United States.
Desired Skills/Qualifications:
- Ability to lead sales presentations, coordinating relevant colleagues' input and taking overall responsibility for the outcome of each pitch.
- Experience with Salesforce, HubSpot, or Salesloft.
- Willingness to travel up to 25%.
Benefits
- Paid Time Off (Vacation, Sick & Public Holidays)
- Work From Home