Core Insurance SME (Process Advisory, System Optimization, Escalation Support)
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 11h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 82d ago
The date the source published, not the day we noticed it (2026-06-25). Last seen at its source 3h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Egypt, Saudi Arabia, United Arab Emirates, Estonia, India
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay €1,350–1,625/mo
Middle 50% of 23 listings that do state pay — Customer · all levels · EMEA · EUR/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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workable employer's own board first seen 6d ago · last seen 3h ago
The listing
Core Insurance SME (Process Advisory, System Optimization, Escalation Support)
Muller's Solutions is seeking a Core Insurance Subject Matter Expert (SME) to drive process advisory, system optimization, and escalation support within the insurance domain. The ideal candidate will bring deep insurance expertise, advising on best practices, optimizing core insurance systems, and providing escalation support to ensure efficient operations.
Key Responsibilities:
- Serve as the go-to SME for core insurance processes, including policy management, underwriting, claims, and risk assessment.
- Advise on process improvements, ensuring insurance operations align with industry best practices.
- Provide strategic input on system optimizations, ensuring core insurance platforms are efficient, scalable, and aligned with business needs.
- Lead advisory sessions with business stakeholders to identify gaps and opportunities for system enhancements.
- Support escalation and issue resolution by acting as a subject matter escalation point for complex insurance system challenges.
- Work closely with IT and business teams to implement changes and ensure smooth system transitions.
- Facilitate training and knowledge transfer to ensure teams understand new processes and system functionalities.
Requirements
Required Qualifications:
- Bachelor’s degree in Business, Finance, Insurance, or a related field.
- Minimum 8+ years of experience in the insurance industry, with a focus on core insurance systems and processes.
- Proven experience optimizing insurance platforms and providing system advisory.
- Deep understanding of policy, claims, underwriting, and risk workflows.
- Strong problem-solving skills, with the ability to analyze complex issues and drive resolutions.
- Excellent communication skills to liaise between business and technical teams.
- Experience with insurance system implementations and escalations.
Preferred Qualifications:
- Professional certification in insurance (e.g., CPCU, ACII).
- Experience working with digital insurance transformation projects.
- Familiarity with Skadina or other insurance technology platforms.