IT Support Specialist
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 2d ago
The date the source published, not the day we noticed it (2026-09-29). Last seen at its source just now.
We have tracked this listing since 29 Sep 2026 (1 days). The employer's own board has carried it every time we have read it, most recently just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Philippines
The description agrees: it names Philippines.
What the ad says
…Remote (…) Philippines-based…
Pay not stated
Similar roles pay A$1,600–2,250/mo
Middle 50% of 9 listings that do state pay — Customer · all levels · Philippines · AUD/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
workable employer's own board first seen 1d ago · last seen just now
The listing
Overview
We are seeking a skilled IT Support Specialist to maintain daily IT operations, resolve system issues, and support infrastructure in coordination with vendors.
Core Responsibilities
Infrastructure & Network
- Monitor and support network and infrastructure stability.
- Coordinate with Lanworks on firewall and server issues.
- Escalate complex incidents as needed.
Server & Systems
- Support Domain Controller administration.
- Maintain File Server, Database Server, and Remote Desktop systems.
- Perform routine system monitoring and maintenance.
Microsoft 365 & Collaboration
- Manage Microsoft 365 users, licenses, and SharePoint access.
- Coordinate licensing requests with IT Weapons Inc.
Applications & Internal Systems
- Provide daily support for MedaPlus and Bos+.
- Resolve production issues during business hours.
Telecommunications & Office Systems
- Support telecom systems and office hardware.
- Coordinate printer and fax services with vendors.
Technical Support
- Provide user support for hardware, software, and internet issues.
- Escalate high-impact issues when necessary.
IT Onboarding & Offboarding
- Execute setup and removal of user accounts, devices, and access.
- Follow documented security procedures.
PowerShell Scripting: Leveraging PowerShell scripts to manage Exchange/M365 mailbox permissions and streamline user provisioning.
Incident Response & Security: Investigating and tracking down account compromises across client tenants.
System Administration: Managing enterprise app deployments via M365 Admin and handling complete workstation deployment and provisioning.
Requirements
Required Qualifications
- 2-3+ years of hands-on IT infrastructure and support experience in an organization of similar complexity.
- Strong experience in:
- Network and server administration
- Virtualized server environments
- Microsoft 365 administration
- Firewall and security support
- Coding and programming experience, including C#, with ability to troubleshoot production environments.
- Experience supporting legacy systems in live environments.
- Strong coordination experience working with external IT vendors.
- Fluent in spoken and written English with clear communication skills.
- Strong troubleshooting mindset with the ability to respond quickly to operational issues.
Benefits
- Opportunities for growth and advancement
- Competitive compensation package, including HMO
- Paid time off, including US holidays and vacation
- Full-time (40 hours per week)
- Remote (Philippines-based)