Content Operations Specialist (Hourly)
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 6h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 4d ago
The date the source published, not the day we noticed it (2026-10-07). Last seen at its source just now.
We have tracked this listing since 7 Oct 2026 (3 days). The employer's own board has carried it every time we have read it, most recently just now.
Is it remote?
The listing says yes
The location field doesn't say remote, so our assessment is based on the title or the description. Read the listing before applying.
Who may apply?
United States
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $83.8k–162.8k/yr
Middle 50% of 227 listings that do state pay — Content & Media · all levels · United States · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
Workday employer's own board first seen 3d ago · last seen just now
- location not stated
The listing
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Job Responsibilities:
Support the day-to-day quality and accuracy of digital content across online platforms by completing standardized content curation and metadata validation tasks, following defined guidelines and checklists, and documenting issues for timely resolution under regular supervision.Key Responsibilities
- Perform daily content curation activities for written publications and audio content using established SOPs, checklists, and client guidelines.
- Validate content and metadata for completeness, consistency, and basic accuracy; apply straightforward corrections when explicitly covered by guidelines.
- Identify and document content issues, defects, and bugs in internal tools using required templates and ticketing standards.
- Escalate unclear, high-impact, or out-of-policy issues to the Team Lead/SME with clear context and supporting evidence.
- Manage assigned queues to meet defined throughput expectations and turnaround times/SLA requirements.
- Follow information security, confidentiality, and secure work environment requirements (where applicable).
- Maintain high attention to detail while completing repetitive or high-volume tasks.
- Participate in team meetings, calibration sessions, and required training; incorporate feedback to improve accuracy and consistency.
Additional Job Details:
Required Skills and Qualifications
- Native-level or fully bilingual fluency (spoken and written) in the required language(s) and strong cultural awareness of the relevant market(s).
- Strong attention to detail and ability to follow step-by-step procedures and quality standards.
- Basic problem-solving skills (identify the issue, gather evidence, follow the escalation path).
- Strong time management and ability to consistently meet productivity and quality expectations.
- Comfort working with multiple tools and web platforms; ability to learn new systems quickly.
- Proficiency with MS Office (Outlook, Word, Excel, PowerPoint) and web browsers.
- Comfortable working in a role that may involve exposure to content some may find sensitive or offensive.
- Experience: 1–2 years in content operations, content review, digital QA, or similar is preferred but not required (role-dependent).