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SMA Support Services via JazzHR

Senior Client Support Specialist

Location not stated senior
still open verified 1d ago posted 15d ago seen 7h ago
Apply at smasupportservices.applytojob.com

This is the employer's own posting, not a copy on a job board.

What we know

Is it still open?

Confirmed still open

Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.

We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.

Check this listing's status as JSON

How old is it?

First seen 15d ago

No source stated a posting date, so this is when the listing first reached us — which is a floor, not the real age. Last seen at its source 7h ago.

We have tracked this listing since 18 Oct 2026 (15 days). The employer's own board has carried it every time we have read it, most recently 7 hours ago.

Is it remote?

Remote

That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.

Who may apply?

Not stated

The description states no restriction of its own. This is the source's own tag.

Carried by 1 source

The listing

Build your career with SMA Support Services!

We are a dynamic Business Process Outsourcing (BPO) company connecting talent with top-tier U.S. clients in construction and roofing.

We invest in your success: Every new team member receives comprehensive, paid training to ensure you’re fully equipped and confident before supporting our clients.

Ready to grow your career in a supportive, international environment? Join us—apply today!
 

Qualifications

  • A minimum of five (5) years of experience in a BPO setup
  • 2 years or more SME, Assistant Coach, or assistant Team Lead experience is PLUS
  • Excellent English communication and multitasking skills
  • Preferably with a background in Customer Service
  • Knowledge/skills/experience with pulling and presenting reports
  • Appointment setting experience is a plus
  • Willing to work graveyard and can start training immediately
  • Has an existing home office setup with a conducive work environment
  • Computer or laptop with specs of at least core i5 or higher/7th gen or newer, or its AMD equivalent, 16GB RAM, functional camera, noise-canceling headset, and dual monitor
  • A stable internet connection with at least 25 Mbps upload and download
  • Back-up power and internet is required
 

Offer

  • Work-from-home setup
  • Long-term/full-time position
  • Competitive pay is at 37,999 gross
  • 5,000 Client Deployment Allowance
  • Pay begins on day 1 of training
  • Benefits, such as: Enjoy benefits valued at 324,000 pesos annually
    • HMO Coverage: Medicard with ₱200,000 Maximum Benefit Limit, Private Room Plan plus one (1) approved dependent at  ₱100,000 Maximum Benefit Limit
    • Loyalty Investment Fund: We set aside savings for you—withdraw after 5 years, with more perks at your 10th year.
    • Pag-IBIG MP2 Savings Program:  Where the company will contribute monthly to your MP2 account! 
    • Memorial Plan Coverage: St. Peter Memorial Plan granted after regularization
  • Work-life balance benefit: 15 annual paid leaves for regular employees to rest, recharge, and enjoy personal time.
  • Attendance and performance-based incentives: Get up to 142,000 pesos worth of performance-based incentives annually
    • Perfect Attendance
    • KPI Superstars
    • Shoutout Incentive
    • Referral Incentive
    • QA Rockstar
    • C3 Champions
    • Client Obs Incentive
  • Quarterly In-person Team-Buildings
  • Annual Company Outing - A yearly team adventure to unwind and celebrate together
  • Career Advancement Opportunities
Apply at smasupportservices.applytojob.com