Client Delivery Manager
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 22h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
First seen 14d ago
No source stated a posting date, so this is when the listing first reached us — which is a floor, not the real age. Last seen at its source 1h ago.
We have tracked this listing since 18 Oct 2026 (14 days). The employer's own board has carried it every time we have read it, most recently 1 hour ago.
Is it remote?
Remote
That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.
Who may apply?
United States
No source stated where this role may be worked. This is read from the ad's own words.
What the ad says
…working anywhere in the US…
Pay not stated
Similar roles pay $81.5k–150k/yr
Middle 50% of 489 listings that do state pay — Customer · all levels · United States · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
JazzHR employer's own board first seen 14d ago · last seen 1h ago
- location not stated
The listing
🇺🇸 Up to USD 110,000 salary, depending on experience, on a full time, permanent employment contract
🌎 Fully remote working anywhere in the US!
🏖️ 33 Days Paid Leave and Benefits
✨ Opportunity to work close to major basketball and sports clients, including the live rhythms of the season, playoffs, Finals, Draft, offseason, and tentpole content moments.
💻 Modern tooling environment where we expect thoughtful use of AI to improve speed, quality, repeatability, and team performance
Working Hours: this role must align closely with US Eastern Time across weekdays (regardless of your location).
ABOUT US
Storyteller is a high growth B2B SaaS platform which allows companies to integrate Stories into their owned and operated platforms. Popularized by Instagram and Snapchat, Stories are perfectly suited for boosting user engagement, audience retention, and driving advertising revenue. For customers, building their own stories experience can take years and a lot of investment however Storyteller has solved this by allowing companies to integrate in days, not years all for one monthly cost.
Our end‑to‑end platform gives companies a best‑in‑class Stories experience in days with native iOS, Android, and Web SDKs, publishing tools, analytics, and ad support.
The Role
This role owns one of our largest and most valuable clients - a globally recognisable name in major US sport - end to end. You’re the day-to-day lead: you drive the work, keep a complex set of projects moving, and make sure things ship. You also spot where the account can grow, and go after it.
You’ll work across product, engineering, delivery and content, and you’ll unblock what’s stuck rather than wait to be told it’s stuck. It’s a role with genuine autonomy, and genuine accountability for what gets delivered.
Sports Focus
Our client is in major US sport, which sets the rhythm of the work. A playoff run, a trade, a Draft moment or an injury can shift priorities overnight. Basketball knowledge helps here - not as trivia, but because it lets you anticipate those moments rather than react to them.
You don’t need to be an analyst, but you should be genuinely interested in the sport and understand the shape of an NBA season, from regular season through Playoffs, Finals, the Draft and free agency. The strongest candidates will sense how fan behaviour, content timing and client pressure shift across it.
What You'll Do
- Drive the account forward every day - spot what needs doing and do it, before it becomes a problem.
- Pull together product, engineering, delivery and operations to land what’s been committed.
- Make sure what we ship to the client is right - both the quality and the substance.
- Be the client’s main point of contact, including daily requests from their executives.
- Turn client requests into clear priorities and next steps.
- Own account planning - roadmap, renewals, expansions and the commercial detail.
- Own client reporting, and make it something they act on rather than just read.
- Handle incidents and escalations calmly - set expectations, align people, drive a resolution.
- Use the right tools to move faster - meeting summaries, comms and reports, usage analysis, account documentation.
What We Are Looking For
- You work proactively and independently, and you can hold a lot of moving parts at once.
- You think critically about what a client actually needs, not just what they asked for.
- You’re comfortable working across teams and getting things done without formal authority.
- You communicate sharply - complex things, said simply.
- You’ve managed enterprise client relationships before (3+ years is a guide, not a rule - we care about capability).
- You can work US Eastern Time hours, with reliable internet.
- You have a genuine interest in basketball.
RECRUITMENT PROCESS
- An initial call with a member of the Operations team.
- A compensated exercise to test skills relevant to the role.
- Interview and exercise review with Andy (Chief Delivery Officer).
- Final interview with Bob (Founder & CEO).
And that’s it!
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