Customer Experience Representative
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 12h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
First seen 14d ago
No source stated a posting date, so this is when the listing first reached us — which is a floor, not the real age. Last seen at its source 1h ago.
We have tracked this listing since 18 Oct 2026 (14 days). The employer's own board has carried it every time we have read it, most recently 1 hour ago.
Is it remote?
Remote
That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.
Who may apply?
Not stated
The description states no restriction of its own. This is the source's own tag.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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JazzHR employer's own board first seen 14d ago · last seen 1h ago
The listing
Remote Travel Customer Experience Representative – Virginia
Turn Your Customer Service Skills Into a Flexible Remote Opportunity
Do you enjoy helping people, providing excellent customer service, and learning about exciting travel destinations?
We're seeking motivated individuals who are interested in customer service, travel planning, client support, and vacation coordination. Whether you're exploring a new career path or looking for a flexible remote opportunity to develop valuable travel industry skills, comprehensive training and ongoing support are provided.
No previous travel industry experience is required.
What You'll Do
As part of our growing remote team, you'll learn how to assist clients with planning memorable travel experiences while developing professional customer service and communication skills.
Responsibilities may include:
Assist clients with travel inquiries and vacation planning
Provide exceptional customer service throughout the client experience
Research cruises, resorts, hotels, tours, vacation packages, and destinations
Learn supplier booking systems and travel industry resources
Recommend travel options based on client preferences
Build positive relationships with clients
Maintain accurate client information and communications
Participate in online training and supplier education programs
Stay informed about travel promotions and destination updates
Utilize company-provided tools and educational resources
Collaborate with mentors and team members
Continue developing travel knowledge through ongoing learning opportunities
What We're Looking For
We're looking for individuals who are:
Friendly and customer-focused
Strong communicators
Organized and detail-oriented
Comfortable working independently in a remote environment
Willing to learn new skills through online training
Professional, dependable, and motivated
Interested in travel, hospitality, tourism, or customer service
Previous experience in customer service, hospitality, travel, retail, sales, or administrative support is helpful but not required.
Why Join Us?
Remote work opportunity
Flexible schedule
Comprehensive online training
Live mentorship and ongoing support
Access to travel industry education
Learn about cruises, resorts, hotels, and destinations worldwide
Opportunities for professional development
Supportive and collaborative team environment
Company-provided tools and learning resources
Work Arrangement
Remote / Work From Home
Flexible scheduling
Training completed online
Ongoing learning and professional development opportunities
What to Expect
Applicants selected to move forward will be invited to attend a virtual information session where additional details about the opportunity, training process, work structure, compensation model, and available support will be discussed.
The information session is designed to help candidates make an informed decision before moving forward.
Equal Opportunity Employer
We are committed to creating an inclusive environment and welcome applicants from diverse backgrounds and experiences. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.