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Blue Mantis via Pinpoint

EUX Engineer -Montreal Canada - Remote

Canada CA$38–48/hr Level not stated
still open verified 7h ago posted 10d ago seen 4h ago
Apply at bluemantis.pinpointhq.com

This is the employer's own posting, not a copy on a job board.

What we know

Is it still open?

Confirmed still open

Last checked 7h ago — checked against the employer's own applicant tracking system, which is the company answering directly.

We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.

Check this listing's status as JSON

How old is it?

First seen 10d ago

No source stated a posting date, so this is when the listing first reached us — which is a floor, not the real age. Last seen at its source 4h ago.

We have tracked this listing since 23 Oct 2026 (10 days). The employer's own board has carried it every time we have read it, most recently 4 hours ago.

Is it remote?

Marked remote on the employer's board

Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.

Who may apply?

Canada

No source stated where this role may be worked. This is read from the ad's own words.

Pay

CA$38–48/hr

Published by the source in its own salary field. Shown in the posting's own currency and period; we never convert.

Skills named in the ad

Active DirectoryMicrosoft OfficeNetworkingTicketingTroubleshooting

Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.

Carried by 1 source

The listing

Blue Mantis is looking to add another member to our growing team. This is an exciting position that is fast paced, requires proficient troubleshooting skills, and candidates must have excellent customer service skills and patience. As an IT Technician you will be responsible to provide support to various Blue Mantis clients remotely. 

Key Responsibilities

  • Troubleshoot hardware/software issues on Windows client operating systems, MAC, as well as Microsoft server operating systems.
  • Manage help desk requests submitted by phone, email, or chat. Document all support requests and resolutions in a ticketing system.
  • Manage complex projects including on-prem to cloud conversions (Exchange to O365, server virtualization and migration to the cloud, etc)
  • Have a reliable vehicle to travel to customer locations to resolve requests that require an onsite visit. Mileage reimbursement will be provided.
  • Generate Certificate Signing Requests (CSRs) and private keys securely as well as installation and configuration on web servers like IIS

Skills, Knowledge and Expertise

  • 3-5 years of IT experience working remotely or onsite supporting end users. 
  • Related industry certifications preferred (A+, MCSE, MCSA, MCITP, CCNA, etc)
  • Supporting HP, Dell, Intel, or Lenovo client and server hardware
  • Supporting Windows operating systems such as Windows 10/11 and server operating systems ranging from 2012 to 2022
  • Virtualization technology including Hyper-V and VMWare ESXI Virtual Servers. 
  • Strong knowledge of Active Directory, Group Policies, DNS, DHCP
  • Network systems knowledge including switch management (variety of hardware vendors), VLANs, routing, firewall support including WatchGuard, SonicWALL, Cisco, and Fortinet FortiGate Firewalls. 
  • Microsoft 365 Administration
  • Wireless experience managing and supporting autonomous and managed access points.
  • Minimum of 1 year of experience in a customer service or office support role. 
 
Hourly Rate Range: $38.46 to 48.08 CAD 
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
 
Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of the work being performed by employees in this role. It is not intended to be a complete list of all responsibilities, duties, and skills required. 

Apply at bluemantis.pinpointhq.com