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Forterro via Pinpoint

Software & Data Installation Technician

United Kingdom Level not stated
still open verified 1h ago posted 9d ago seen 3h ago
Apply at forterro.pinpointhq.com

This is the employer's own posting, not a copy on a job board.

What we know

Is it still open?

Confirmed still open

Last checked 1h ago — checked against the employer's own applicant tracking system, which is the company answering directly.

We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.

Check this listing's status as JSON

How old is it?

First seen 9d ago

No source stated a posting date, so this is when the listing first reached us — which is a floor, not the real age. Last seen at its source 3h ago.

We have tracked this listing since 23 Oct 2026 (9 days). The employer's own board has carried it every time we have read it, most recently 3 hours ago.

Is it remote?

UK, Remote

That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.

Who may apply?

United Kingdom

The description states no restriction of its own. This is the source's own tag.

Pay not stated

Similar roles pay £77.6k–131.8k/yr

Middle 50% of 108 listings that do state pay — Engineering · all levels · United Kingdom · GBP/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.

Skills named in the ad

Troubleshooting

Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.

Carried by 1 source

The listing

Make complex software feel simple for our customers.

As a Software & Data Installation Technician, you’ll own the successful deployment of our software solutions for customers – from first install through to go‑live and handover. You’ll install and configure applications, build and load data, and make sure everything runs smoothly in real customer environments.

You’ll work closely with customers, Professional Services, Product Management, Support and external partners to deliver reliable, well‑documented solutions that are easy to support and that customers love to use.

This is a remote role anywhere in the UK, with travel to customer sites when required. We aim to keep this as local as possible. 

Responsibilities

  • Install, configure and deploy software solutions – including associated data builds – remotely and on customer sites as needed.
  • Deliver end‑to‑end implementations, ensuring solutions are set up accurately and in line with agreed customer requirements and timelines.
  • Test software thoroughly to confirm functionality and performance before go‑live.
  • Identify, troubleshoot and resolve issues that arise during installation, testing or deployment.
  • Produce clear, accurate documentation, including customer sign‑off materials.
  • Prepare comprehensive handover documentation so Support teams can pick up smoothly.
  • Work collaboratively with customers and internal stakeholders to provide a high‑quality implementation experience.
  • Manage multiple implementations at once, maintaining strong organisation and attention to detail.
  • Maintain a professional, customer‑focused approach throughout the delivery process.

Skills, Knowledge & Expertise

Essential

  • Experience installing, configuring and testing software applications in real customer or production‑like environments.
  • Good understanding of data builds and deployment processes (e.g. environment setup, data loading, validation).
  • Strong troubleshooting skills – able to diagnose and resolve issues methodically.
  • Ability to follow technical specifications and apply structured testing to ensure solutions meet agreed requirements.
  • Comfortable working remotely with customers and colleagues, and adapting to different technical environments.
  • Clear, concise written documentation skills for customer sign‑off and internal handover.
  • Ability to explain technical information in a way non‑technical stakeholders can understand.
  • Strong organisation and time‑management skills – able to manage multiple implementations and deadlines.
  • Professional, customer‑focused mindset and the ability to work independently with appropriate ownership.

Nice to have
  • Experience in software implementation, application support, technical consulting or similar roles.
  • Exposure to industrial, manufacturing or building‑materials environments (e.g. PVC products) – particularly within the BM Group context.
  • Familiarity with integration work (e.g. connecting applications, data flows between systems).

If you’ve worked in roles such as implementation consultant, application support engineer, technical consultant or similar – especially with responsibility for installs, data and go‑lives – we’d love to hear from you.

What we can offer you

We offer a competitive and well‑rounded benefits package designed to support your wellbeing and help you grow your career in a fast‑growing industry.

Our benefits include:
  • Generous holiday entitlement
  • Sickness absence provision
  • Enhanced parental leave
  • Life assurance
  • Electric vehicle car scheme
  • Regular social and employee activities
Alongside this, we’re proud to support career and development growth through our annual people cadences.
Apply at forterro.pinpointhq.com