Customer Experience Task Specialist
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 6d ago
The date the source published, not the day we noticed it (2026-10-26). Last seen at its source 1h ago.
We have tracked this listing since 27 Oct 2026 (6 days). The employer's own board has carried it every time we have read it, most recently 1 hour ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Manila, India
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $1,200–1,588/mo
Middle 50% of 18 listings that do state pay — Customer · all levels · Asia · USD/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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Lever employer's own board first seen 6d ago · last seen 1h ago
The listing
How you will achieve success:
- Executing channel tasks to high quality, completion, training, and coaching team members to do the same
- Managing task coverage needs and team member task performance to achieve task SLA goals and workforce handle times
- Identifying and implementing efficiencies within task processes that improve speed to resolution, drive scalable growth, and reduce customer pain points.
- Evaluates the impact our task processes have on the overall business and reports critical success metrics that help us understand the health of the task besides SLA completion.
- Communicates with leadership task health progress and in-flight actions.
What experiences will help you in this role:
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Strong organizational skills, attention to detail, and ability to manage multiple, competing priorities simultaneously
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Action-oriented and persistence to drive solutions
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Communicates effectively (confidence, urgently, following up, aligning right stakeholders)
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Understands basics of major Microsoft applications and basic excel navigation (tables, pivots, trackers)
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Possesses strong knowledge of customer service processes