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XTB via Lever

UX Researcher

Warsaw Level not stated
still open verified 2d ago posted 20d ago seen 4h ago
Apply at jobs.eu.lever.co

This is the employer's own posting, not a copy on a job board.

What we know

Is it still open?

Confirmed still open

Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.

We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.

Check this listing's status as JSON

How old is it?

Posted 20d ago

The date the source published, not the day we noticed it (2026-10-13). Last seen at its source 4h ago.

We have tracked this listing since 27 Oct 2026 (5 days). The employer's own board has carried it every time we have read it, most recently 4 hours ago.

Is it remote?

Marked remote on the employer's board

Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.

Who may apply?

Warsaw

The description states no restriction of its own. This is the source's own tag.

Pay not stated

Similar roles pay €41k–75.6k/yr

Middle 50% of 32 listings that do state pay — Design · all levels · EMEA · EUR/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.

Skills named in the ad

UXUser Research

Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.

Carried by 1 source

The listing

XTB is a global company from the financial industry, focusing on online trading of financial instruments. We are the largest FinTech in Poland and a leader in Central and Eastern Europe, and the range of our operations covers several countries, including Asia and South America. At XTB, we focus on the development of our employees, giving them opportunities to gain knowledge and skills in various fields, as well as offering a number of training and development programs. If you are looking for challenges and want to gain valuable experience in an international business environment, XTB is the right place for you.

We are a certified Great Place to Work company.

We are looking for a UX Researcher / ResearchOps specialist at a Regular/Mid level at XTB who has experience and practical knowledge in conducting qualitative and quantitative user research for B2C products, as well as coordinating research activities across the organization.

Responsibilities

  • Preparing and implementing an effective research strategy.
  • Collaborating with the research team and the Product Tech team through regular meetings and status syncs.
  • Independently conducting qualitative and quantitative research, as well as summarizing and presenting findings from evaluative and exploratory research using analytical, research, and reporting tools.
  • Translating qualitative and quantitative research insights into design initiatives.
  • Setting up and maintaining the user research environment (including tools).
  • Creating and maintaining a UX research repository.
  • Regularly analyzing and reporting insights from customer feedback.
  • Presenting research findings across the organization and maintaining ongoing communication regarding research with program teams.

    • Requirements

    • Minimum 5 years of experience as a UX Researcher or within a UX research department.
    • Documented experience (in the form of case studies / a portfolio of research projects) in conducting quantitative and qualitative research on B2C products (experience with research projects in fintech, banking, investments, or multi-market mobile apps is a strong plus).
    • Proficiency in gathering qualitative data as well as quantitative data from analytics tools, including connecting the dots and proper data triangulation.
    • At least basic knowledge of AI tools and AI-driven research processes, along with the ability to explain them and demonstrate practical use cases in daily work.
    • Experience in coordinating evaluative and exploratory research conducted within the UXR team.
    • Ability to create clear, systematic, and stakeholder-valued documentation of your work-especially reports, dashboards, and metrics.
    • Knowledge of calculating UX product metrics and KPIs.
    • Ability to create research reports, analyze and categorize observations, draw actionable conclusions, and deliver practical recommendations that product teams actually want to use.
    • Commitment and openness to continuously optimizing your workflow and refining research methods.
    • Focus on problem-solving and achieving goals over sticking strictly to an ideal process.
    • Effective teamwork, particularly strong collaboration and mutual support skills.
    • English proficiency at a minimum B2 level.

    What we offer

    • Real influence on the development of the company and the product.
    • Work in an experienced team that is happy to share its knowledge.
    • A clear vision of development thanks to regular feedback and clear career paths.
    • Regular team-building meetings.

    Benefits

    • A training budget for courses and conferences that interest you.
    • An extra day off on your birthday.
    • An extra day off for parents.
    • Equipment tailored to your needs.
    • Private medical care and group insurance.
    • Access to an e-learning platform for learning English and a benefits platform.
    • Access to a wellbeing platform.
    • Remote work, from the office in Warsaw or from a coworking space in your city.
    Apply at jobs.eu.lever.co

    At XTB

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