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Weave via Ashby

Implementation Specialist, Forms

India Level not stated
still open posted 3d ago seen 3h ago
Apply at jobs.ashbyhq.com

This is the employer's own posting, not a copy on a job board.

What we know

Is it still open?

Not yet checked

Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.

The employer's own board was still advertising this when we last read it, though our own check is not current.

Check this listing's status as JSON

How old is it?

Posted 3d ago

The date the source published, not the day we noticed it (2026-10-29). Last seen at its source 3h ago.

We have tracked this listing since 29 Oct 2026 (3 days). The employer's board dropped it once and re-listed it; it was last seen there 3 hours ago.

Is it remote?

Marked remote on the employer's board

Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.

Who may apply?

India

The description states no restriction of its own. This is the source's own tag.

Pay not stated

Similar roles pay A$1,650–2,250/mo

Middle 50% of 17 listings that do state pay — Operations · all levels · APAC · AUD/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.

Skills named in the ad

OnboardingSLASalesforceTroubleshooting

Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.

Carried by 1 source

The listing

Weave is the all-in-one customer communication and engagement platform for small businesses.

The Weave Onboarding teams are dedicated to a white-glove client experience that allows our customer base to feel valued and heard throughout the software implementation process. Our Onboarders develop a specialized skill set that promotes high levels of customer satisfaction, best troubleshooting practices, and increased potential for small business advancements. Our teams provide direct attention to technical and relational details through a collaborative approach that is fun, nerdish, and emphasizes our positive relationship with the customer every step of the way!

At the core of Weave's growth are our people. We are passionate about providing an amazing workplace for accomplished people who demonstrate our core values: Stay Hungry, Care More, Think Creatively, Do the Right Thing, and the Customer is Everything.

The role of an Implementation Specialist is to build digital forms within the Weave software for our customers. They will be responsible for taking forms that are uploaded to Weave by an office and digitize them into Weave digital forms. This will need to be done with precision and a heavy emphasis on attention to detail.
They will be held to a standard SLA and expected to complete work on a timely basis and efficiently. A positive experience during the digitization process is critical to a customer’s long-term success and Weave is committed to finding the right people to make that happen.

This position is responsible for creating:

  • This position will be REMOTE in India

  • Reports to: Manager, Implementation Form


    What You Will Own

    The duties and responsibilities of the role.

    • Complete ownership of Digital Forms account cases

    • Manage a portfolio of projects and tasks on Salesforce

    • Coordinate with adjacent teams on all tasks related to onboarding.

    • Communicate clearly with your direct manager and other team members.

    • Provide a smooth customer experience.

    • Triage, troubleshoot and prioritize issues as they arise during implementation.

    • Utilize reports and data from various systems to help guide decision-making and manage your portfolio of customers.

    What You Will Need to Accomplish the Job:

    The minimum qualifications for the role: education, experience, certifications, skills.

    • Basic familiarity with software & computers

    • Excellent communication skills, both written and verbal (ability to articulate complex content with a simplified explanation)

    • Bachelor’s degree

    • 1 year of data entry experience

    • Critical thinking and advanced problem-solving skills

    • Ability to work in a fast-paced, KPI-driven environment

    • Ability to prioritize and manage a pipeline of projects

    • Ability to function independently and in a team environment

    • Fluency in English speaking/reading/writing.

    What Will Make Us Love You:

    Preferred qualifications - including personality traits and soft skills.

    • Strong technical aptitude.

    • Customer service mentality.

    • Understanding of frontline workflows where trust, accuracy, speed, and reliability directly affect customer experience.

    • Open to flexible work schedules.

Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.

At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.

Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.

Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.

Apply at jobs.ashbyhq.com