Sr Implementation Consultant
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 76d ago
The date the source published, not the day we noticed it (2026-08-17). Last seen at its source 4h ago.
We have tracked this listing since 18 Aug 2026 (76 days). The employer's own board has carried it every time we have read it since 19 Aug, when our records begin, most recently 4 hours ago.
Is it remote?
Monterrey - Remote
That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.
Who may apply?
Mexico City
The description agrees: it names Mexico, United States.
What the ad says
…Based in Mexico, this role supports a portfolio of ENT customers, delivering standardized implementation plans, training, and configuration guidance remotely…
…US-based US-based roles, depending on your role and primary work location, Mo…
Pay not stated
Similar roles pay $118.3k–163.1k/yr
Middle 50% of 136 listings that do state pay — Consulting · Senior · Americas · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
Greenhouse employer's own board first seen 76d ago · last seen 4h ago
- location not stated
The listing
Who we are:
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
Visit gomotive.com to learn more.
About the Role:
The Implementation Consultant will own end-to-end onboarding for lower-segment accounts, ensuring rapid, repeatable deployments that drive time-to-value and product adoption.
Based in Mexico, this role supports a portfolio of ENT customers, delivering standardized implementation plans, training, and configuration guidance remotely.
You’ll partner closely with Support, Sales, and Customer Success to reduce deployment friction, improve activation rates, and ensure customers achieve measurable outcomes aligned to Motive’s best practices.
Success in this role is measured by on-time go-lives, activation and adoption KPIs, implementation CSAT, and handoff quality to post-implementation teams.
What You'll Do:
- Own a structured onboarding journey for lower-segment accounts, including discovery, configuration, training, and go-live confirmation.
- Deliver Spanish-language enablement (live sessions and recorded modules) covering product setup, workflows, and troubleshooting.
- Configure standard integrations and features (e.g., user roles, device provisioning, alerting, reporting templates) using repeatable playbooks.
- On-site Customer Engagement: This role requires the ability to be onsite with customers in the Monterrey area as needed.
- Proactively manage timelines, risks, and dependencies; escalate blockers and drive clear resolution paths.
- Track and report implementation KPIs (milestone completion, activation, user engagement) and document project artifacts for handoff.
- Run multi-customer cohorts when appropriate to increase throughput while maintaining quality and customer satisfaction.
- Collaborate with Sales and Customer Success to align scope, set expectations, and ensure smooth transitions post go-live.
- Capture customer feedback to inform product improvements and refine implementation playbooks for scale.
What We're Looking For:
- Strong written and verbal communication; English proficiency required for internal collaboration.
- 4+ years in implementation, onboarding, or customer-facing delivery roles, preferably with complex and strategic accounts
- Experience executing standardized, remote implementations with clear timelines and measurable outcomes.
- Strong project management skills: planning, prioritization, stakeholder communication, and risk management.
- Technical aptitude to guide configuration, troubleshoot common issues, and translate customer needs into product solutions.
- Customer-centric mindset with the ability to simplify complex concepts and drive adoption through practical training.
- Data-driven approach to track KPIs and continuously improve processes; comfortable working in CRM, ticketing, and documentation tools.
- Growth-oriented, organized, and resilient—thrives in fast-paced environments and context-switching across multiple accounts.
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
Please review our Candidate Privacy Notice here.
UK Candidate Privacy Notice here.
The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
Regarding US-based roles, depending on your role and primary work location, Motive Technologies, Inc. (“Employer”) discloses candidates may be required to execute a non-compete covenant with the Employer. This requirement does not apply to lawyers, interns, or employees working in CA, MN, MT, ND, OK, or where otherwise prohibited by law.
Non-compete covenant terms in all other jurisdictions will be subject to the applicable statutory requirements, including but not limited to, procedures, industry related prohibitions, or salary and compensation thresholds.
All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.