Czech Customer Support Consultant - Athens
Posted 1,889 days ago, which is unusual. The employer's own board was still carrying it when we last read it, just now.
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 1889d ago
The date the source published, not the day we noticed it (2021-07-14). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Greece
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay €1,350/mo
Middle 50% of 9 listings that do state pay — Customer · all levels · Greece · EUR/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
workable employer's own board first seen 10d ago · last seen just now
The listing
Do you speak Czech? A new position in Customer Support is opening a new door in your life! Pack your bags for Greece and work in Athens.
We are currently looking for an enthusiastic & communicative Czech Customer Support Consultant. Ready to join your next adventure?
Benefit from a unique opportunity to become customer representative for retail sector, in an excellent working environment.
Now, you can use your language skills and be a part of a dynamic and multicultural team in Greece!
Responsibilities:
- Provide software troubleshooting for mobile devices (mobile phones, tablets & more)
- Assist customers to manage/secure their account & passwords
- Resolve customers’ online store post-sales requests
- Deliver high quality support: provide accurate and complete information by using the right methods/tools
- Manage large amounts of incoming calls & emails
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Handle customer complaints, provide appropriate solutions
- Identify and assess customers’ needs to achieve satisfaction
Requirements
- Native-level or C1 level in Czech
- At least B2 level in English
- Tech savvy, curious about new technologies
- High School Diploma
- Flexibility to work night shifts/ weekend shifts (if applicable)
- Great communication skills
- Prior customer support experience would be an advantage
Benefits
- Competitive salary (gross salary 1200-1300€)
- 14 salaries per year
- Monthly bonuses
- Relocation support (flight ticket to Greece, 2-week hotel accommodation, assistance finding an apartment, assistance with the Greek authorities paperwork) in case you reside outside of Greece
- Training courses
- First-class ongoing training and career development opportunities
- You will join a multinational market leading call center company
- Work in a vibrant and energetic office with a real team focus
- Multicultural and modern working environment
Only CVs in English will be reviewed