Dutch Customer Advisor for Smart Home & Appliances
Posted 371 days ago, which is unusual. The employer's own board was still carrying it when we last read it, just now.
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 5h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 371d ago
The date the source published, not the day we noticed it (2025-09-09). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Greece
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay €1,350/mo
Middle 50% of 9 listings that do state pay — Customer · all levels · Greece · EUR/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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workable employer's own board first seen 10d ago · last seen just now
The listing
Are you a Dutch speaker who enjoys assisting customers and solving problems efficiently? On behalf of our client we are looking for a Dutch-speaking Customer Advisor to join their team for a project with a leading premium home appliances brand. In this role, you will be the first point of contact for customers, helping them with questions about products, warranties, repairs and services. By providing clear, friendly, and solution-focused support, you will ensure every customer enjoys an excellent service experience.
Key Responsibilities
- Manage incoming customer inquiries via phone, email and chat in Dutch.
- Provide support on product information, orders, warranties, repairs and services.
- Guide customers through troubleshooting steps or escalate cases to technical teams when necessary.
- Ensure timely and accurate follow-up on open cases until resolution.
- Keep records of customer interactions in the CRM system.
- Deliver service with empathy, patience and professionalism, reflecting the high standards of the brand.
Requirements
- Native-level Dutch and strong proficiency in English (spoken and written).
- Previous experience in customer support, technical support, or call center environments is an advantage.
- Strong communication and active listening skills.
- Ability to handle technical product-related questions with confidence (training provided).
- Problem-solving mindset and ability to remain calm under pressure.
- Comfortable with digital tools and CRM systems.
Benefits
What We Offer
- Competitive salary
- Monthly performance-based bonuses.
- Relocation package for abroad candidates.
- Work remotely all over Greece.
- Free online Greek language courses.
- Opportunity to represent a premium international brand in home and lifestyle products.
- Thorough training on products and service standards.
- Supportive team environment with opportunities for career growth.