Dutch Customer Care Advisor for Fashion Retail
Posted 420 days ago, which is unusual. The employer's own board was still carrying it when we last read it, 9 hours ago.
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 420d ago
The date the source published, not the day we noticed it (2025-09-09). Last seen at its source 9h ago.
We have tracked this listing since 4 Sep 2026 (59 days). The employer's own board has carried it every time we have read it, most recently 9 hours ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Greece
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $76.5k–117.5k/yr
Middle 50% of 19 listings that do state pay — Customer · all levels · EMEA · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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Workable employer's own board first seen 59d ago · last seen 9h ago
The listing
On behalf of our client, we are looking for a skilled Dutch Customer Support Specialist to join a fast-paced team!
We are looking for a motivated Dutch-speaking Customer Care Advisor to join the team of a leading international fashion retailer. In this role, you will be the voice of the brand for our Dutch-speaking customers, ensuring every interaction reflects our commitment to simplicity, quality, and exceptional service. Whether by email, chat, or phone, you will help customers with care and efficiency, making their shopping experience seamless and enjoyable.
Key Responsibilities
- Respond quickly and professionally to customer inquiries across email, chat and phone
- Provide clear information about our products, services, and policies
- Resolve complaints with empathy and efficiency, escalating only when needed
- Support customers with orders, returns, and exchanges following company guidelines
- Keep customer information accurate and secure
- Identify recurring issues and share feedback to improve processes and the overall customer experience
Requirements
- Native or fluent level of Dutch, plus good English skills
- Experience in customer service is an advantage
- Strong problem-solving skills and adaptability in a fast-paced environment
- Empathy, patience, and a genuine customer-first mindset
- Flexibility to work shifts, including evenings and weekends
Benefits
- Competitive salary
- Monthly performance bonus
- Monthly meal voucher
- Private Medical Insurance
- Work remotely for all over Greece
- Structured training and clear opportunities for career development
- A chance to grow with a global brand that values teamwork, diversity, and simplicity