Dutch Customer Support Specialist for PayPal Project
Posted 371 days ago, which is unusual. The employer's own board was still carrying it when we last read it, just now.
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked just now — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 371d ago
The date the source published, not the day we noticed it (2025-09-09). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Greece
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay €1,350/mo
Middle 50% of 9 listings that do state pay — Customer · all levels · Greece · EUR/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Carried by 1 source
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workable employer's own board first seen 10d ago · last seen just now
The listing
On behalf of our client, a global leader in outsourced customer experience management, we are looking for a Dutch-speaking Customer Support Specialist to join the PayPal project. In this role, you will be the first point of contact for Dutch-speaking customers, assisting them via phone, email, chat, and social media. You will play a key role in ensuring a smooth and secure customer journey by resolving inquiries effectively and delivering service that reflects PayPal’s trusted brand.
Key Responsibilities
- Communicate with customers across multiple channels (phone, email, chat) before, during, and after their transactions
- Provide accurate information and solutions regarding accounts, payments and related services
- Build rapport with customers, actively listen to their concerns and act promptly to resolve issues
- Accurately update customer data in the system while handling confidential information responsibly
- Multitask across systems and adapt to new tools and technologies as needed
- Handle customer complaints with empathy and escalate cases when appropriate
Contribute to continuous improvement by identifying common issues and suggesting process enhancements
Requirements
- Native-level or fluent Dutch, with strong English communication skills
- Excellent verbal communication skills, with the ability to actively listen and clearly articulate solutions
- Strong written communication skills with proper grammar and attention to detail
- Ability to multitask, manage multiple systems and screens, and adapt to new software quickly
- Customer-focused mindset with empathy, patience and professionalism
- Previous experience in customer service, a call center, or the financial sector is highly desirable
- Availability to work flexible shifts
Benefits
- 1,500 euros gross per month & 14 salaries per year.
- Monthly performance bonus.
- Relocation support for candidates moving to Greece.
- Work remotely all over Greece.
- Ongoing training and development opportunities.
- A diverse and inclusive work environment supporting one of the world’s most recognized fintech brands.