German Customer Consultant | Automotive Industry
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 334d ago
The date the source published, not the day we noticed it (2025-12-04). Last seen at its source just now.
We have tracked this listing since 4 Sep 2026 (59 days). The employer's own board has carried it every time we have read it, most recently just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Greece
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $76.5k–117.5k/yr
Middle 50% of 19 listings that do state pay — Customer · all levels · EMEA · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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Workable employer's own board first seen 59d ago · last seen just now
The listing
Are you ready to join the German Customer Support Team of the world's largest company in the automotive industry, which develops, manufactures, distributes and sells premium and luxury cars and vans?
We are looking for fluent German speakers, eager to work in Greece for the automotive leader!
Responsibilities
- Provide outstanding customer service and technical support to luxury vehicles users regarding digital services with high customer satisfaction through various channels of communication (inbound calls/chats/emails)
- Build customer trust through empathetic personalized conversations
- Strive for first call resolution and taking true ownership of customer needs and issues
- Engage with clients in a friendly and professional manner, while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company’s customer service policies
- Maintain high level of customer support and customer satisfaction, keeping a customer relationship database
Requirements
A qualified candidate for this role needs to have:
- Native/near-native level of German (minimum level C1, oral and written)
- Fluent level of English (minimum level B2, oral and written)
- Excellent communication skills and good troubleshooting and problem-solving skills
- Basic technical skills (e.g.use of smartphones and internet applications, MS Office etc)
- Ability to work in shifts (the department operates 24/7 so you will need to work in rotational shifts. Around 5 days per month will be night shifts, the rest will be split throughout the day)
- Ability to work remotely from home
- EU Passport
- Relocation to Athens
Benefits
- Competitive salary (14 salaries per year)
- Performance-based bonus
- Relocation costs are covered
- Home office option (remote), only if you already live in Greece
- Health package
- Provided equipment
- Paid training and development opportunities
- Multicultural and modern work environment
Only CVs in English will be reviewed