Polish Customer Support Specialist
Posted 784 days ago, which is unusual. The employer's own board was still carrying it when we last read it, 2 hours ago.
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 784d ago
The date the source published, not the day we noticed it (2024-07-23). Last seen at its source 2h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Greece
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay €1,350/mo
Middle 50% of 9 listings that do state pay — Customer · all levels · Greece · EUR/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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workable employer's own board first seen 10d ago · last seen 2h ago
The listing
Do you speak Polish fluently?
Work for the world’s largest multinational company, join a dynamic & multicultural team and let your new journey begin in Greece!
If you are a great communicator, with patience and a problem-solving attitude, you are who we are looking for!
Waste no time, apply now!
What you will need to do:
- Act as the first point of contact for all the Polish-speaking customers
- Identify and assess customers’ needs to achieve satisfaction
- Assist customers to manage/secure their account & passwords
- Resolve customers’ online store post-sales requests
- Deliver high-quality support
- Manage large amounts of incoming calls & emails
- Build sustainable relationships and trust with customer accounts
- Handle customer complaints, provide appropriate solutions
Requirements
- Native-level or near-native level in Polish language, along with good English skills
- Tech savvy, curious and problem-solving acumen
- Able to identify technical issues and suggest immediate solutions to clients
- Provide systematic assistance to customers in a communicative manner
- High School Diploma holder
- Flexible to work night shifts/ weekend shifts (if applicable)
- Active listener
- Prior customer support experience would be an advantage
Benefits
- Excellent salary
- 14 salaries
- Performance-based bonus
- First-class ongoing training and development
- Remote opportunities all over Greece
- Career development opportunities
- Relocation package in case you reside outside of Greece
- Employee relations team to assist you with integrating the Greek lifestyle & culture
The position requires relocation to Greece