Portuguese Customer Support Agent
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 10h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 267d ago
The date the source published, not the day we noticed it (2025-12-22). Last seen at its source 1h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Greece
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay €1,350/mo
Middle 50% of 9 listings that do state pay — Customer · all levels · Greece · EUR/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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workable employer's own board first seen 11d ago · last seen 1h ago
The listing
Are you a native Portuguese speaker who enjoys helping customers? Join our client, a leading multinational BPO company, as a Customer Support Agent and play a key role in delivering high-quality customer support and a seamless experience.
Responsibilities
- Identify and assess customers’ needs
- Provide accurate, valid and complete information by using the right methods and tools
- Communicate promptly, professionally and effectively with customers, utilizing all communication methods – including email, phone and chat
- Accurately update customer records and feedback in CRM systems
- Enhance customer experience by gathering customer feedback and share with the Product teams
- Stay informed on product updates, promotions and regulatory requirement
Requirements
- Native or near-native Portuguese (C1 - C2) with good English (B2)
- Excellent communication and customer service skills
- Strong technical aptitude and confidence using digital tools
- Ability to handle inquiries professionally and follow compliance guidelines
- Flexible to work rotational shifts, including weekends
- Based or able to relocate to Greece
Benefits
- €1,045 gross/month × 14 salaries per year
- Performance bonus
- Fully remote role within Greece
- Company - provided equipment
- Private medical insurance
- Relocation package to Greece for abroad candidates: flight tickets to Athens, 2 weeks of free accommodation and real estate agency fees covered
- Assistance with onboarding and hiring documentation, including support with issuing a Greek tax numbers