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speakit via Workable

Spanish Customer Support

Level not stated Serbia
still open verified 2h ago posted 384d ago checked 2h ago

Posted 384 days ago, which is unusual. The employer's own board was still carrying it when we last read it, 2 hours ago.

Apply at apply.workable.com

This is the employer's own posting, not a copy on a job board.

What we know

Is it still open?

Confirmed still open

Last checked 2h ago — checked against the employer's own applicant tracking system, which is the company answering directly.

We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.

Check this listing's status as JSON

How old is it?

Posted 384d ago

The date the source published, not the day we noticed it (2025-08-27). Last seen at its source 2h ago.

Is it remote?

Marked remote on the employer's board

Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.

Who may apply?

Serbia

The description states no restriction of its own. This is the source's own tag.

Pay not stated

Similar roles pay €1,350–1,625/mo

Middle 50% of 12 listings that do state pay — Customer · all levels · Eastern Europe · EUR/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.

Carried by 1 source

The listing

On behalf of our client, we are seeking a Spanish-speaking Customer Service Representative to join their dynamic team, with the flexibility to work from home in Serbia. If you are a proactive problem-solver with excellent communication skills and a passion for delivering outstanding customer support, this is a fantastic opportunity to grow your career in an international environment!

Responsibilities

  • Identify and assess customers’ needs
  • Provide accurate, valid and complete information by using the right methods and tools
  • Meet personal/customer service team targets
  • Keep records of customer interactions, comments and complaints
  • Communicate promptly, professionally and effectively with customers, utilizing all communication methods – including email, phone and webchat
  • Ensure that incidents are resolved in a timely manner to meet defined departmental service level targets
  • Enhance customer experience by gathering customer feedback and share with the Product teams

Requirements

  • Native or near native Spanish speaker
  • B2-level English
  • Passion for customer support, competitive and a risk-taker
  • At least a high school diploma or completed vocational training
  • Previous experience on customer sector will be considered positively

Benefits

  • Salary: 1.182 euros gross/monthly
  • Monthly performance bonus
  • Private Health Insurance
  • Fit pass
  • Excellent growth opportunities in a multinational industry leader
Apply at apply.workable.com