CRM Specialist (Digital Marketing)
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 49d ago
The date the source published, not the day we noticed it (2026-09-14). Last seen at its source 7h ago.
We have tracked this listing since 14 Sep 2026 (49 days). The employer's own board has carried it every time we have read it, most recently 7 hours ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Philippines
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay A$1,888–2,550/mo
Middle 50% of 28 listings that do state pay — Sales & Marketing · all levels · Philippines · AUD/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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Workable employer's own board first seen 49d ago · last seen 7h ago
The listing
Our client is a full-service digital marketing agency delivering high-performance digital experiences across strategy, creative, performance, CRM, and web. They partner with a diverse portfolio of clients to drive growth through data-driven marketing strategies and customer engagement solutions.
They are now seeking to hire a CRM Specialist to manage and execute lifecycle marketing programs across email and SMS channels. In this role, you will build, test, and optimise automated CRM workflows and campaign strategies that drive retention and long-term customer value across a portfolio of clients.
Job Responsibilities
Campaign & Flow Execution
- Build, test, schedule, and deliver approved email and SMS campaigns across high-volume, multi-brand CRM calendars
- Build, maintain, and optimise automations and flows, including triggers, filters, and audience rules
- Coordinate briefs and assets with account managers, designers, and copywriters to meet campaign specifications
- Manage execution deadlines, maintain documentation, and communicate progress and issues
Audience Segmentation & Program Recommendations
- Create and maintain audience segments using customer data and segmentation logic
- Develop lifecycle, retention, audience, and program-design recommendations and testing roadmaps
- Monitor deliverability, maintain list health, apply suppression rules, and perform data hygiene
Quality Assurance & Analytics
- Complete campaign and automation QA, checking links, personalisation, rendering, audiences, exclusions, and timing
- Run campaign and flow reporting to track lifecycle performance
- Analyse performance data and produce client-ready optimisation recommendations
Requirements
- Minimum 3 years of experience in CRM, lifecycle, or retention marketing
- Deep working knowledge of Klaviyo, Dotdigital, and HubSpot
- Hands-on experience building campaigns, automations, audience segments, and testing programs
- Strong QA skills and meticulous attention to detail across high-volume campaigns
- Proven ability to interpret performance data and produce clear, actionable recommendations
Nice-to-Have Skills
- Prior work experience within a digital marketing agency environment
- Hands-on experience or familiarity with Figma
Benefits
- Permanent work-from-home set-up
- Dayshift (Australian Eastern Standard Time business hours)
- Full-time job
- HMO (STAFF only)
- Annual leave
- 13-month pay
- With Government mandated benefits