Account Manager
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 9d ago
The date the source published, not the day we noticed it (2026-09-23). Last seen at its source 1h ago.
We have tracked this listing since 23 Sep 2026 (8 days). The employer's own board has carried it every time we have read it, most recently 1 hour ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
South Africa
The description agrees: it names South Africa.
What the ad says
…Location: South Africa Job…
Pay not stated
Similar roles pay $87.5k–195k/yr
Middle 50% of 77 listings that do state pay — Sales & Marketing · all levels · EMEA · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
workable employer's own board first seen 8d ago · last seen 1h ago
The listing
Description
Job Title: Account Manager
Location: South Africa
Job Type: Full-Time, Remote
Working Hours: US Hours (9am-5pm EST)
Salary: R33 500 - R35 000
We're looking for a relationship-driven Account Manager who thrives in a fast-paced environment and enjoys building strong, long-term client partnerships.
This role is ideal for someone who can confidently manage multiple client accounts, coordinate with internal teams, resolve challenges proactively, and ensure both clients and contractors receive an exceptional experience
Requirements
What You'll Be Doing
- Manage a portfolio of client accounts and build long-term relationships.
- Act as the main point of contact for clients and contractors.
- Resolve client and contractor queries and escalations in a timely, professional manner.
- Coordinate closely with internal teams to ensure smooth service delivery.
- Monitor account performance and maintain accurate client records.
- Follow up on outstanding actions and ensure tasks are completed through to resolution.
- Identify opportunities to strengthen client relationships and improve the overall client experience.
- Work across multiple systems while maintaining accuracy and attention to detail.
What We're Looking For
- 3–5 years of experience in Account Management, Client Success, Customer Success, or a similar client-facing role.
- Experience within BPO, staffing, recruitment, healthcare, or professional services is highly preferred.
- Proven ability to manage multiple client accounts simultaneously.
- Experience handling client and contractor issues with a solution-focused approach.
- Strong communication and relationship-building skills.
- Excellent organizational skills with the ability to prioritize competing tasks.
- A proactive mindset with strong follow-through and accountability.
- Comfortable working independently in a remote environment.
Software & Tools
Training will be provided, so previous experience with every platform isn't essential. However, experience with the following would be an advantage:
- Zoho CRM
- Google Workspace
- Microsoft Office
- Hubstaff
- AI productivity tools
Technical Requirements
- Strong digital literacy and the ability to learn new CRM, reporting, recruitment, and workflow systems quickly.
- Comfortable working across multiple platforms while maintaining accurate client and contractor records.
- Reliable internet connection and a professional home office setup.