Customer Service Representative
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 43d ago
The date the source published, not the day we noticed it (2026-08-28). Last seen at its source just now.
We have tracked this listing since 5 Oct 2026 (5 days). The employer's own board has carried it every time we have read it, most recently just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
United States
The description states no restriction of its own. This is the source's own tag.
Pay
$38k–50k/yr
Read out of the job description by us, not from a structured field. Shown in the posting's own currency and period; we never convert.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
Ashby employer's own board first seen 5d ago · last seen just now
The listing
We are looking for a friendly and customer-focused Customer Service Representative to join our team and support customers using our health services platform.
This is an entry-level opportunity for someone who enjoys helping people, solving problems, and communicating with customers. You will respond to inquiries, resolve issues, and help ensure a positive customer experience.
Responsibilities
Respond to customer questions and requests via email, chat, and other communication channels.
Provide accurate information about products and services.
Troubleshoot customer issues and help find appropriate solutions.
Escalate complex issues to the relevant teams when needed.
Maintain accurate records of customer interactions.
Follow up on customer requests and ensure timely resolution.
Work with internal teams to resolve customer issues.
Identify recurring customer questions and provide feedback to improve processes.
Maintain a professional and helpful customer experience.
Requirements
0–2 years of experience in customer service, support, administration, or a related field.
Strong communication and interpersonal skills.
Customer-focused and patient approach.
Good problem-solving and organizational skills.
Ability to manage multiple requests and prioritize tasks.
Comfortable working with computers and common business software.
Ability to work independently in a remote environment.
Good English communication skills.
Nice to Have
Previous experience in customer support or a customer-facing role.
Familiarity with CRM or help desk tools.
Experience with chat or ticketing systems.
Experience working in SaaS, technology, or healthcare.
Additional language skills are a plus.
Compensation
$38,000 - $50,000 per year, depending on experience and qualifications.
Additional benefits and employment details will be discussed during the hiring process.
What We Offer
Fully remote work with flexible working hours.
Supportive and collaborative team environment.
Training and onboarding to help you succeed in the role.
Opportunities for professional growth and development.
Experience working with a growing technology company.
Location: Remote
Seniority Level: Junior
Salary Range: 38,000 - 50,000 USD (gross, annually)