Global Support Manager
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 14h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 10d ago
The date the source published, not the day we noticed it (2026-10-23). Last seen at its source 1h ago.
We have tracked this listing since 23 Oct 2026 (10 days). The employer's own board has carried it every time we have read it, most recently 1 hour ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Ukraine
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $74.9k–122.5k/yr
Middle 50% of 16 listings that do state pay — Customer · all levels · Eastern Europe · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
Recruitee employer's own board first seen 10d ago · last seen 1h ago
The listing
MGID is a global native advertising platform that helps brands reach unique local audiences at scale. At MGID, we empower brands and publishers to collaborate transparently through our privacy-first targeting technology. This enables advertisers to drive performance and awareness while allowing publishers to retain and monetize their audiences. Today, we’re creating innovative technologies, and with your help, we aim to reach even greater heights.
We are looking for a Global Support Manager to join our team.
The Publisher Global Support Manager will be responsible for managing and developing relationships with existing publishers, maximizing revenue through account optimization and upselling, and minimizing churn. This role is essential to maintaining portfolio performance, ensuring publisher satisfaction, and achieving the team’s revenue and margin targets.
What You’ll Do:
Provide timely and high-quality support to existing publishers.
Identify and resolve technical and operational issues.
Analyze publisher performance and implement optimizations to increase revenue.
Identify and execute upselling opportunities for MGID products.
Maintain accurate records of activities in HubSpot.
Who You Are:
1+ years of experience in digital advertising, account management, publisher support, or a related field.
Ability to build and maintain strong relationships with publishers, identify growth opportunities, and manage multiple accounts effectively.
Knowledge of digital advertising, website monetization, and key performance metrics (Revenue, RPM, CPM, Margin).
Experience with CRM systems (preferably HubSpot), data analysis, reporting, and account optimization.
Strong communication and problem-solving skills, with a proactive and results-oriented approach.
Bachelor's degree in Business, Marketing, Economics, or a related field is preferred.
It will be a plus:
Experience working with publishers, website owners, or advertising networks.
Understanding of programmatic advertising, Google Ad Manager, and AdSense.
Experience in website monetization and revenue optimization.
Familiarity with HubSpot, Google Analytics, or similar tools.
Experience in upselling and identifying account growth opportunities.
Knowledge of additional foreign languages
Languages proficiency:
Ukrainian — fluent
English — fluent
MGID is an awesome place to work for those who share a results-driven culture, passion for AdTech, innovation, and human focus. We set ambitious goals, approach challenges with enthusiasm, and value honesty, transparency, and empathy. We celebrate the diversity and the unique contributions of each individual. By embracing these values, we create a culture of excellence, creativity, and empathy. We are proud to be an equal opportunity employer.
By submitting your application, you confirm that you have read and understand the MGID Careers Privacy Notice and understand that your personal data will be processed for recruitment purposes as part of this application.
You have the right to access, rectify, or erase your data, as well as to object to its processing.
We want you to be in control of your personal data. You can request data correction or request to be deleted from our database.