Customer Support Intern
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 5h ago
The date the source published, not the day we noticed it (2026-11-02). Last seen at its source 1h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Not stated
The description states no restriction of its own. This is the source's own tag.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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Lever employer's own board first seen 1h ago · last seen 1h ago
The listing
We are looking for a motivated and customer-focused Customer Support Intern to join our Customer Support team. This is an excellent opportunity for someone who is interested in technology, customer experience, and problem-solving, and who wants to gain practical experience in a fast-paced SaaS environment.
As a Customer Support Intern, you will work closely with experienced support team members to assist customers, investigate and resolve issues, and develop a strong understanding of our products and services. You will also gain exposure to support tools, internal processes, and cross-functional collaboration with teams such as Product, Engineering, Sales, and Customer Success.
The ideal candidate is curious, eager to learn, comfortable with technology, and has a strong willingness to help customers.
You will help customers achieve their goals, and this is only possible by understanding the users’ needs and by having an outstanding knowledge of the Kpler offering. Everyday is different for a Kplerian CSM!
Key Responsibilities
Skills and Experience
- Strong written and verbal communication skills.
- Customer-oriented mindset with a genuine interest in helping others.
- Good problem-solving and analytical skills.
- Comfortable working with technology and learning new software applications.
- Strong attention to detail and ability to follow processes accurately.
- Ability to prioritize tasks and manage time effectively.
- Positive, proactive, and collaborative attitude.
- Willingness to learn and receive feedback.
- Good command of English, both written and spoken.
Nice to have
- Recently completed a degree in Business, Information Technology, Computer Science, Communications, or a related field.
- Previous experience in customer service, support, administration, or a technology-related environment.
- Familiarity with SaaS products, CRM systems, ticketing platforms, or other support tools.
- Basic understanding of APIs, technical troubleshooting, or software products.
- Interest in the technology and/or maritime industry.