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PrimeWorks via Recruitee

Customer Account Management

Colombia Level not stated
still open verified 2d ago posted 320d ago seen 3h ago
Apply at primeworks.recruitee.com

This is the employer's own posting, not a copy on a job board.

What we know

Is it still open?

Confirmed still open

Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.

We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.

Check this listing's status as JSON

How old is it?

Posted 320d ago

The date the source published, not the day we noticed it (2025-11-24). Last seen at its source 3h ago.

We have tracked this listing since 5 Oct 2026 (5 days). The employer's own board has carried it every time we have read it, most recently 3 hours ago.

Is it remote?

Marked remote on the employer's board

Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.

Who may apply?

Colombia

The description states no restriction of its own. This is the source's own tag.

Pay not stated

Similar roles pay $1,250–1,400/mo

Middle 50% of 15 listings that do state pay — Customer · all levels · Colombia · USD/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.

Skills named in the ad

Account ManagementCSSGoogle AnalyticsHTMLJava

Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.

Carried by 1 source

The listing

You will be working for a US-based technology company with the leading in Software, Web and mobile app development for businesses in North America helping our independent retailers adopt and embrace this new key component of their digital marketing solution. The role will provide product expertise and best practices consultation to ensure our retailers are getting the maximum value from the product. In addition, this role will be instrumental in soliciting in-market feedback from retailers to help the product development roadmap.


We only want the best and if you are looking to work with a fast-growing and stable American company then this position is for you.


Role and Responsibilities

  • Discuss strategies with clients based on marketing and promotional activities that drive
    consumers to shop online and/or in-store.

  • Manage client expectations and oversee website changes to keep client’s websites in line
    with their overall business strategy.

  • Communicate routinely and in a timely manner with clients including responses to
    emails, phone calls, voicemails, and meeting coordination.

  • Participate in and lead webinars/conf calls with clients and field reps as needed.

  • Help determine promotional content and coordinate website/digital changes as needed

  • Conduct monthly website reviews with clients and track progress on the priorities you
    establish together.

  • Train and assist our clients on how to use our products and tools we offer to ensure they
    are aware of all the ways we can help their business

  • Manage requests to resolve website technical and escalating issues to appropriate
    departments.

  • Bachelor’s degree

  • 3-5 years of Account Management and Marketing related experience; Agency experience is
    preferred.

  • Excellent interpersonal communication, collaboration, and solution-building skills.

  • Excellent presentation, verbal, written, and organizational skills.

  • Highly organized and strong attention to detail; ability to maintain accuracy while working on multiple customer initiatives at the same time.

  • Ability to learn and work in a fast-paced, high-volume, and deadline-driven environment.

  • Strong aptitude for and knowledge of project and time management.

  • Ability to find solutions and provide effective alternatives when needed.

  • Understanding of advertising, digital marketing, social media, creative services,
    production, retail, and e-commerce.

  • Has a passion for customer service, bringing empathy and compassion to our clients.

  • Ability to think critically and solve complex problems.

  • Experience with Google Analytics

  • Experience with HTML, CSS, and/or Java is preferred

PLEASE SUBMIT YOUR RESUMES IN ENGLISH

Apply at primeworks.recruitee.com

At PrimeWorks

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