Client Account Manager
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 36d ago
The date the source published, not the day we noticed it (2026-09-04). Last seen at its source 1h ago.
We have tracked this listing since 5 Oct 2026 (5 days). The employer's own board has carried it every time we have read it, most recently 1 hour ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
United States
The description states no restriction of its own. This is the source's own tag.
Pay
$50k–70k/yr
Read out of the job description by us, not from a structured field. Shown in the posting's own currency and period; we never convert.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
Ashby employer's own board first seen 5d ago · last seen 1h ago
The listing
CareerSwift is a technology company focused on making the job search process simpler, faster, and more effective. Our platform combines AI-powered tools and practical career solutions to help job seekers create stronger applications, improve their professional profiles, and navigate their job search with greater confidence.
We are growing our team and are looking for a proactive and customer-focused Client Account Manager to build strong relationships with clients and ensure they receive a positive experience with CareerSwift.
As a Client Account Manager, you will be responsible for managing day-to-day communication with CareerSwift clients, understanding their needs, coordinating requests, and helping ensure they get the most value from our products and services.
You will work closely with internal teams to resolve issues, communicate client feedback, and support the overall client experience. This role is ideal for someone who enjoys working with people, is highly organized, and can confidently manage multiple client relationships.
Responsibilities
Serve as a primary point of contact for assigned clients and manage day-to-day communication.
Build and maintain positive, professional relationships with clients.
Understand client needs and help identify appropriate CareerSwift solutions.
Coordinate client requests and follow up with internal teams to ensure timely resolution.
Monitor account activity and proactively address potential issues or concerns.
Maintain accurate client records, notes, and account information in internal systems.
Collect client feedback and communicate relevant insights to the product, support, and marketing teams.
What We Are Looking For
1–3 years of experience in account management, customer success, client services, or a related role.
Strong communication and relationship-building skills.
Customer-focused approach with strong problem-solving abilities.
Excellent organization and ability to manage multiple accounts and priorities.
Comfortable working with CRM systems and other digital tools.
Ability to work independently in a remote environment.
Nice to Have
Experience working with SaaS, technology, AI, or digital products.
Experience managing B2B client accounts.
Familiarity with customer success or account management platforms.
Experience identifying opportunities to improve client retention or engagement.
Compensation
$50,000 - $70,000 per year, depending on experience and qualifications.
Additional benefits and employment details will be discussed during the hiring process.
What We Offer
Fully remote work environment.
Opportunity to work with an innovative AI-powered technology product.
Direct interaction with clients and exposure to different areas of the business.
Collaborative and supportive team environment.
Opportunities for professional growth as CareerSwift expands.
Apply today and help CareerSwift build lasting client relationships while making the job search experience smarter and more effective.
Location: Remote
Salary Range: 50,000 - 70,000 USD (gross, annually)