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Magic, Inc via Pinpoint

Live Chat Support Specialist

Philippines $5/hr Level not stated
still open verified 10h ago posted 10d ago seen just now
Apply at magic.pinpointhq.com

This is the employer's own posting, not a copy on a job board.

What we know

Is it still open?

Confirmed still open

Last checked 10h ago — checked against the employer's own applicant tracking system, which is the company answering directly.

We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.

Check this listing's status as JSON

How old is it?

First seen 10d ago

No source stated a posting date, so this is when the listing first reached us — which is a floor, not the real age. Last seen at its source just now.

We have tracked this listing since 23 Oct 2026 (10 days). The employer's own board has carried it every time we have read it, most recently just now.

Is it remote?

Marked remote on the employer's board

Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.

Who may apply?

Philippines

The description states no restriction of its own. This is the source's own tag.

Pay

$5/hr

Published by the source in its own salary field. Shown in the posting's own currency and period; we never convert.

Skills named in the ad

Customer Success

Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.

Carried by 1 source

The listing

We are looking for a quick-thinking, empathetic, and tech-savvy Live Chat Support Specialists to join our customer success team. In this role, you aren’t just answering tickets; you are the voice of our brand. You’ll be responsible for providing real-time solutions, navigating multiple conversations simultaneously, and turning frustrated users into brand advocates. 

Key Responsibilities

  • Answering client's inquiries
  • Addressing issues with the orders and product inquiries via customer interface platform and from Facebook and email.
  • Tracking Shipments and backend shipping inquiries
  • General Research
  • Updating addresses and client information

Qualifications

  • 1 year live chat experience 
  • Strong English communication skills, both verbal and written
  • Can work 40 hours a week during US business hours, must be open to shifting schedule
  • No other commitments, can start ASAP
  • Has own work-from-home equipment
    • Internet speed: At least 50mbps
    • Computer processor: At least Core i5 or equivalent
    • Complete with webcam & headset

Benefits

  • 100% work-from-home setup
  • Hands-on support
  • Training opportunities

Apply at magic.pinpointhq.com